Our customers are our first priority. That's why privacy is our top priority as well when it comes to customer service. Whatever you share of information with Seen enriches us with more useful information to develop the products and services, and accordingly giving you the very best shopping experience.

Our policy includes the protection and the beneficial usage of your personal information and your shopping experience. Personal information is information that identifies you or reasonably can be linked to information that identifies you. For example, when you place an item on layaway or place an order online, we collect personal information, such as name, address, phone number, and your choices of shopping items. Such personal information helps us in providing you with a better customer service experience, as well as innovative ideas to develop our products.

We use your personal information to provide the services you have requested, including processing your orders and refunds; and managing the accounts you hold with us. We work on personalizing the marketing messages we send to you and making them more relevant and interesting based on your personal information. Your online browsing behavior as well helps us understand you as a customer, and accordingly provides you with the offers and services they need for a better shopping experience. Your personal information would help us in online advertising too, and the effectiveness of our marketing communications is also measured based on your experience.

We can contact you about our services through our phone number, email, your social media posts. We manage promotions, campaigns and competitions based on your personal information and your shopping choices. We analyze information about how you use our services to manage and improve our website, mobile app, services, stores and methods of communication with you.

It is in our interest to protect your own private information because our customers are on the top of our list.